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Great Lakes Subaru Review

Great Lakes SubaruReview
Great Lakes SubaruReview
Great Lakes Subaru Review
The Quick Version
The review highlights the exceptional customer service and professional staff at Great Lakes Subaru, with customers praising the friendly salespersons, smooth car buying experience, and supportive after-sales service, making it a highly recommended dealership.
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Reader Rating193 Votes
4.4

Amazing Experiences at Great Lakes Subaru

Why Customers Love Great Lakes Subaru

Choosing the right dealership is crucial when purchasing a car, and Great Lakes Subaru stands out for its exceptional customer service. Many customers have shared their positive experiences, highlighting the friendly and professional staff who ensure a stress-free car buying process.

Notable Customer Experiences

One of the key highlights of Great Lakes Subaru is the dedication of its staff. Customers repeatedly praise salespersons like Rob Tong and Jose for their knowledgeable and honest approach. Rob has helped numerous buyers find their perfect vehicle, be it a new Subaru Forester or a 2024 Subaru Outback. He takes the time to secure the best deals and make the entire process smooth and enjoyable.

Here’s what customers had to say:

  • A reviewer shared their satisfaction with Rob Tong, who assisted them in purchasing a 2002 Toyota and later a new Subaru Forester.
  • Another customer commended Rob for his honest and straightforward approach, making their experience of buying a 2024 Subaru Outback memorable.
  • Jose was highlighted for making the car buying experience stress-free and wonderful, adding trust to the dealership experience.

Customer Service That Stands Out

The customer service at Great Lakes Subaru extends beyond the sales floor. The staff, from ordering to delivery, maintains professionalism and kindness, ensuring they stick to their word. One customer noted how the staff was attentive to their needs and concerns, making every step smooth and hassle-free.

Knowledgeable and Helpful Staff

The expertise of the sales associates at Great Lakes Subaru, like Drew and Jose, is frequently mentioned. Drew’s deep knowledge of vehicles left a lasting impression on a buyer, who looks forward to future interactions with him and the dealership. Such knowledgeable staff contribute significantly to the customer’s confidence and satisfaction.

Finance and After-Sales Support

Great Lakes Subaru’s commitment to their customers doesn’t end with the sale. Ed in finance received high praise for his helpfulness and willingness to work with customers, further enhancing their purchasing experience. Additionally, the dealership’s ability to address issues promptly, even after the purchase, reflects their dedication to customer satisfaction.

Why Choose Great Lakes Subaru?

Based on numerous reviews, here are some key reasons to visit Great Lakes Subaru:

  • Honest and straightforward sales approach.
  • Knowledgeable and professional staff.
  • Excellent customer service from start to finish.
  • Attentiveness to customer needs and concerns.

Conclusion

Great Lakes Subaru is highly recommended for a stress-free, enjoyable, and reliable car buying experience. With commendable staff like Rob Tong, Jose, and Drew, you’re assured of professional service that meets your needs. Whether it’s finding the best deal or providing top-notch after-sales support, Great Lakes Subaru is a dealership that truly cares for its customers.

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Ethan Smith

Ethan Smith

Ethan Smith, a proud native of Findlay, has carved out a significant niche as an esteemed business reviewer. With years deeply anchored in the vibrant business landscape of his hometown, Ethan's expertise is not just born of academic knowledge but also of real-world experience and a profound connection to the local community. His insightful reviews are a testament to his keen analytical skills, offering both businesses and consumers a dependable guide through Finday's diverse and thriving business environment. Ethan's work not only sheds light on the best that Findlay has to offer but also encourages a thriving local economy through informed consumer choices.