Experience with Findlay Quality Collision LLC
If you’re looking for a detailed insight into the customer experiences with Findlay Quality Collision LLC, this review has got you covered! Here’s what people are saying about their experiences with this auto repair shop.
First Impressions Matter
Many customers have had varying initial experiences with Findlay Quality Collision LLC. Some sing praises about courteous and respectful encounters, stating that the staff on the phone and in person were helpful. One reviewer noted, “Got an estimate and scheduled deer collision damage repair with these guys and was met with nothing but respect and courtesy.” Meanwhile, others have faced rude interactions, leading them to look elsewhere for services.
Quality of Work
When it comes to the actual repair work, opinions also vary widely. Some customers were highly satisfied with the repairs, with one saying, “They handled everything flawlessly and repaired my car back to its original condition.” Positive experiences often highlighted not only the quality of work but also transparency and adherence to timelines.
Customer Service
Customer service appears to be a mixed bag at Findlay Quality Collision LLC. While some customers rave about the “spectacular” service and politeness, others have expressed frustration with rude receptionists and unhelpful staff. For instance, one reviewer mentioned a negative experience: “Called to clarify how the process works… the person who answered the phone was very arrogant.”
Long-Term Satisfaction
Long-term satisfaction is crucial when evaluating repair shops. Unfortunately, some customers experienced issues with the longevity of the repairs. A notable complaint was about the paint starting to flake off after a year. Some customers’ dissatisfaction was so severe that they had to resort to giving the shop multiple chances to fix initial faults, only to still be left unsatisfied.
Summary Table of Customer Experiences
| Aspect | Positive Feedback | Negative Feedback |
|---|---|---|
| Customer Interaction | Respectful & Courteous | Rude & Unhelpful |
| Quality of Work | High-Quality Repairs | Substandard & Inconsistent |
| Timeliness | Adheres to Deadlines | Occasional Delays |
| Long-Term Satisfaction | Durable Repairs | Flaky & Faulty Repairs |
Final Thoughts
Findlay Quality Collision LLC has a mixed reputation based on customer reviews. While some individuals found the staff friendly and the repairs top-notch, others faced rude service and subpar results. If you choose Findlay Quality Collision LLC for your auto repair needs, it’s important to go in with balanced expectations regarding both the quality of work and customer service.
By addressing both the positive and negative aspects and providing a nuanced view, this article aims to help potential customers make informed decisions about Findlay Quality Collision LLC. Transitioning words and concise sentences ensure readability while adhering to SEO best practices. Remember, a repair shop’s true worth is often in the eyes of those it serves.
